Customer Service Coordinator
Join Our Team as a Customer Service Coordinator at LaFlesche!
Are you a customer-focused professional with a passion for ensuring exceptional experiences? Are you ready to take your career to the next level in a dynamic and growing contract manufacturing company? LaFlesche is seeking a highly motivated and enthusiastic Customer Service Coordinator to play a pivotal role in our mission to deliver top-notch products and services to our valued customers.
LaFlesche is a leading contract manufacturer, known for our commitment to excellence and innovation. We pride ourselves on merging our Indigenous values with modern science, producing high-quality products that exceed our customers' expectations. As Kahnawake’s only medical manufacturing company, we offer long term career opportunities, a flexible work environment, and a fun-loving team of positive people committed to caring for the community.
Your Role: Customer Service Coordinator
As our Customer Service Coordinator, you will be the bridge between our customers and internal teams, ensuring seamless communication, efficient order processing, and unmatched customer satisfaction. Your impeccable organizational skills, exceptional communication, and problem-solving abilities will make you a vital part of our team.
Sale and promotion of services and products to existing and new customers
Researching and uploading of sales leads to the Customer Relationship Management (CRM) system
Assist with the management sales data in the CRM system. (including quotations, purchase orders, and customer inquiries data)
Supporting customer needs and managing customer relationships
Stay up to date on all products and services offered
Occasional overnight travel for company meetings, events, or trainings
Outgoing and social personality
Able to communicate products and services with clients in a respectful manner
Great customer service and enthusiasm for closing sales
Very comfortable with phone calls
Capable of doing online research and maintaining client records
Comfortable with emails and excited to learn CRM systems (Hubspot)
Willingness to learn
Focused on meeting deadlines
Positive, team-oriented attitude
High school diploma
Working knowledge of computers and ability to learn basic software
Customer service or sales experience not required, but a plus
French language skills not required, but a plus
Permanent. Full-time or part-time.
Tentative Start Date:
Open until position is filled.
Please Send Your Application to:
Drop off your resume in person at:
1 Rock Road West,
We welcome interest in our organization and applications for this position, but are only able to contact shortlisted candidates at this time.